Managing Alerts¶
Alerts tell you when something is wrong with your data. This guide covers how to work with them effectively.
Overview Dashboard¶
The Overview page is your alert command center. It shows:
- Alert Activity Chart — A time-series view of alert volume. Toggle between 1h, 24h, 7d, and 30d views.
- Grouped Alerts — Alerts grouped by the rule that generated them, with sparklines showing frequency over time.
Alert States¶
Each alert progresses through a lifecycle:
| Action | From | To | When to Use |
|---|---|---|---|
| Acknowledge | Triggered | Acknowledged | You've seen it and are investigating |
| Resolve | Triggered / Acknowledged | Resolved | The underlying issue is fixed |
| Snooze | Acknowledged | Snoozed | Temporarily hide (e.g., known issue, off-hours) |
Filtering Alerts¶
On the Alerts page, you can filter by:
- Rule — Show alerts from a specific rule.
- Severity — Critical, Warning, or Info.
- Status — Triggered, Acknowledged, Resolved.
- Time range — Focus on recent alerts.
Workflow Tips¶
Acknowledge early
Acknowledging an alert signals to your team that someone is looking at it. This reduces duplicate investigation.
Use severity to prioritize
Focus on Critical alerts first — these represent data loss or revenue impact. Warning alerts are early indicators. Info alerts are for awareness.
Resolve with context
When you resolve an alert, note what you fixed. This builds a knowledge base for your team.
Webhook Notifications¶
To get alerted outside of the Adwize dashboard, set up webhook notifications. Alerts can be pushed to Slack, PagerDuty, or any HTTP endpoint.